ChatGPT in business use. Part II

ChatGPT is mostly used in business areas as follows:

Customer support area by allowing clients to interact with the firm’s available documentation using knowledge base and that will increase customer satisfaction levels. ChatGPT can be trained to understand customers’ preferences and needs, and it can offer tailored recommendations and suggestions that enhance the chances of making a sale. For instance, if the seller has a store selling clothing, ChatGPT can analyze a customer’s purchase history and recommend complementary products.

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